Job Responsibilities
Taking inbound and outbound calls concerning terminal set up (installation) and troubleshooting.

Job Requirements
 

• Must have call center experience as a help desk/technical support representative
• Excellent communication skills
• Terminal deployment a plus
• Troubleshooting
• Strong organizational skills required
• Ability to work independently
• Must have experience with high call volumes

Hours are 9am - 6pm, and must be flexible to overtime. Send your resume to Employment@onlinewithmms.com or fax to (606) 324-0061

Job Responsibilities
Taking client calls, reconciling merchant accounts on the acquiring side. Addressing client concerns, problem solving, and terminal support.

Job Requirements
 

• Must have call center experience as a customer service representative
• Excellent verbal and written skills
• Attentive to detail
• Quick learner
• Hardworking, flexible, and dependable
• Must have experience with high call volumes

Hours are 9am - 6pm, and must be flexible to overtime. Send your resume to Employment@onlinewithmms.com or fax to (606) 324-0061

Job Responsibilities
Monitor Merchants for parameter violations, communicate with Card Issuing Banks and Merchants to validate the transactions, be able to identify potential fraud transactions, meet daily requirements and standards, and additional duties assigned.

Job Requirements
 

• Must be computer literate
• Ability to follow procedures, as well as internal departmental procedures
• Ability to work in a team driven environment yet be able to work independently to complete daily expectations
• Must have good organizational skills, good interpersonal communication skills (written and oral) and be detailed oriented
• High School diploma or equivalent
• Ability to make accurate, independent decisions based on data provided
• Ability to multitask in a fast paced environment

Hours are 9am - 6pm, and must be flexible to overtime. Send your resume to Employment@onlinewithmms.com or fax to (606) 324-0061